Kuwait takes a giant step towards digital transformation
On September 6, Kuwait rolled out an integrated online application, Sahel, an Arabic word which means “Make it easy”, offering users a wide range of public services as part of the government’s efforts towards a digital era where paper-based transactions are rendered obsolete.
Deputy Prime Minister and Defense Minister Sheikh Hamad Jaber Al-Ali, who represented the Prime Minister His Highness Sheikh Sabah Khaled Al-Hamad Al-Sabah on the occasion of launching the “Sahel” app, affirmed that Kuwait’s digital transformation comes with a plethora of benefits, most notably increased economic development and a potential hiring boom across various sectors.
For her part, Kuwait’s Minister of Public Works and Minister of State for Communications and Information Technology, Dr. Rana Al-Faris, announced the launch of a trial version of the first phase of the standardized government application for electronic services “Sahel” via the digital stores of smartphones.
Minister Al-Fares noted that the trial version available through the iPhone and Android systems aims to follow up its performance, evaluate its user experience, and use it to implement a set of e-government services, in addition to monitoring observations for development until the official version is launched.
She added that the application results from the cooperation of 13 government agencies and the collaboration of several government agencies in linking more electronic services they provide through the “Sahel” application. The Minister further noted that the app will “improve the application’s performance and serve citizens better.”
His Highness Sheikh Sabah Khaled Al-Hamad Al-Sabah, the Prime Minister of the State of Kuwait, had previously confirmed that the launch of the standardized government application “Sahel” would enhance the efficiency and speed of transactions and that it would be the first step towards the government’s digital transformation.
The Cabinet had announced that the “Sahel” application would be launched this week, through which government agencies would provide a number of electronic services away from the usual paperwork.