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A milestone in Saudi’s digital transformation

A milestone in Saudi’s digital transformation

The Kingdom of Saudi Arabia has been recently ranked second globally for the provision...

4P July 22, 2021
The citizen contract of the 21st century: a paradigm shift in the citizen experience

The citizen contract of the 21st century: a paradigm shift in the citizen experience

Many factors today have turned the citizen into a consumer: the burden of debt...

4P May 13, 2020
The correct use of social networks, a new key skill and competency?

The correct use of social networks, a new key skill and competency?

How can a government communicate on social networks in times of crisis? As a...

4P May 3, 2020
Financing the necessary digital transformation of States

Financing the necessary digital transformation of States

Driving the digital transformation with pace has become unavoidable. Indeed, it responds to the...

4P May 1, 2020
COVID-19 must trigger debt cancellation for developing countries

COVID-19 must trigger debt cancellation for developing countries

The coronavirus crisis calls for rapid increases in public spending on health. At the...

4P April 16, 2020
Start at the top

Start at the top

Because change is inherently unsettling for people at all levels of an organization, when...

4P January 27, 2020
Create ownership

Create ownership

Leaders of large change programs must overperform during the transformation and be the zealots...

4P January 17, 2020
Communicate the message

Communicate the message

Too often, change leaders make the mistake of believing that others understand the issues,...

4P January 12, 2020
Involve every layer

Involve every layer

As transformation programs progress from defining strategy and setting targets to design and implementation,...

4P January 7, 2020
Address the human side

Address the human side

Any significant transfor-mation creates “people issues.” New leaders will be asked to step up,...

4P January 6, 2020
Make the formal case

Make the formal case

Individuals are inherently rational and will question to what extent change is needed, whether...

4P December 25, 2019
Speak to the individual

Speak to the individual

Change is both an institutional journey and a very personal one. People spend many...

4P December 11, 2019
Prepare for the unexpected

Prepare for the unexpected

People react in unexpected ways; areas of anticipated resistance fall away; and the external...

4P December 11, 2019
Address culture explicitly

Address culture explicitly

Once the culture is understood, it should be addressed as thoroughly as any other...

4P December 11, 2019
Assess the cultural landscape

Assess the cultural landscape

Successful change programs pick up speed and intensity as they cascade down, making it...

4P December 11, 2019
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